New audio documentary on kindness in healthcare
From Human Media:
Patients often complain about rushed doctor visits and, of course, the cost of medical services. But a number of studies in recent years highlight a different concern: whether as a patient you actually experience kindness when receiving health care (and many say they don’t). Being treated with basic courtesy and compassion — especially while undergoing medical distress — was rated in one nationwide survey as the most important factor when a patient chooses a provider.
In this Humankind documentary, we examine that challenge, from the perspective of both health care professionals — often serving in a stressful environment — and patients who come for help.