Laura McClelland
Associate Professor and PhD Program Director
Virginia Commonwealth University
Laura McClelland, PhD is an Associate Professor and PhD Program Director in the Department of Health Administration at Virginia Commonwealth University. She has expertise in the areas of health administration, organizational behavior, leadership, and organization theory. Her research interests include—workplace compassion, employee well-being, and patient experience. Her research is published in leading health services and social science journals including Health Services Research, Medical Care, and Human Resource Management Review and cited in popular press outlets such as CNN and Kaiser Health News.
She also served on the National Academy of Medicine Scientific Advisory Panel on the Evidence for Patient and Family-Centered Care. She has also won multiple international teaching excellence awards. She received her Ph.D. in Organization & Management from Emory University and, prior to that, B.S. degrees in both Management and Economics from Villanova University. Before entering academia, she was a management consultant for PricewaterhouseCoopers and IBM.